Mastering Client Expectations

Scope creep is real and all too common in design & architecture. You think you are being helpful and accommodating when a client asks you to 'just try another layout, but as interior design is nuanced, it affects everything else. You can't just easily swap out a colour or a sofa. It's not that simple. If you are a new designer, or are thinking about designing for others, you may have only one of these and client challenges may knock you. You may stumble and are not sure how to react, what to say and how to explain. Our client onboarding process template helps you manage client expectations. Our latest masterclass webinar is all about how to do this. Your client doesn't know the design process. They may ask you for additional designs or tweaks, and you may think it will just take 10 minutes, but the reality is, it often takes a few hours. If you have half a dozen clients on the go and this happens in every project, that's 18 hours you are letting go of. If you are doing this every month of the year, that's 216 hours of unpaid work just because you didn't know how to deal with it. In this webinar you'll learn the tools and insights on how to prevent this and how to manage clients and the design process. You'll also get the templates you need to do this. Our useful fee calculator is included.